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    CONDITIONS

    TERMS OF SERVICE

    1. CONCLUSION OF CONTRACT

    1.1 OUR PRODUCT PRESENTATION IN THE ONLINE SHOP IS MERELY A NON-COMMITTAL INVITATION TO YOU TO ORDER GOODS FROM US.
     
    1.2 BY SUBMITTING THE ORDER, YOU SUBMIT A BINDING OFFER TO CONCLUDE A PURCHASE CONTRACT.
     
    1.3 THE ACCEPTANCE OF THE OFFER BY US IS BY DELIVERY OF THE GOODS. THE AUTOMATICALLY GENERATED E-MAIL ORDER CONFIRMATION DOES NOT CONSTITUTE ACCEPTANCE OF THE OFFER, BUT MERELY DOCUMENTS THAT THE ORDER HAS BEEN RECEIVED BY US. THE DECISION AS TO WHETHER OR NOT TO ACCEPT AN ORDER IS OUR SOLE DISCRETION. IF WE DO NOT EXECUTE AN ORDER, WE WILL NOTIFY YOU WITHOUT DELAY.
     
    1.4 IF WE FIND DURING THE PROCESSING OF YOUR ORDER THAT THE PRODUCTS YOU ORDERED ARE NOT AVAILABLE, YOU WILL BE INFORMED BY E-MAIL. A CONTRACT FOR THE UNAVAILABLE GOODS DOES NOT COME ABOUT.
     
    1.5 WE SELL OUR GOODS EXCLUSIVELY TO END USERS WHO HAVE REACHED THE AGE OF 18 AND ONLY IN COMMERCIAL QUANTITIES.
     
    1.6 WHEN ORDERING VIA OUR ONLINE SHOP, THE ORDERING PROCESS COMPRISES A TOTAL OF 3 STEPS: IN THE FIRST STEP, YOU SELECT THE DESIRED PRODUCT. IN THE SECOND STEP, YOU HAVE THE OPTION TO LOG ON OR LOG IN, IF DESIRED, TO RETRIEVE DATA ALREADY STORED BY YOU. IN THE THIRD STEP, ENTER THE INVOICE AND DELIVERY ADDRESS AND CHOOSE THE DESIRED PAYMENT METHOD. AT THE END OF THIS PROCESS, YOU CAN SUBMIT YOUR ORDER TO US. AFTER SENDING THE ORDER, YOU HAVE THE OPPORTUNITY TO PRINT IT OUT.

    2. VOLUNTARY EXCHANGE OPTION

    2.1 WE GIVE YOU THE OPPORTUNITY, INDEPENDENTLY OF YOUR STATUTORY RIGHT OF REVOCATION, TO RETURN THE PRODUCTS PURCHASED FROM US.AFTERWARDS, YOU CAN RETURN ALL ITEMS PURCHASED IN THE WIGGLESTEP ONLINE SHOP WITHOUT GIVING REASONS WITHIN 14 DAYS AFTER RECEIPT FREE OF CHARGE BY MEANS OF THE RETURN LABEL ENCLOSED WITH THE GOODS RETURN AND USING THE RETURN NOTE IF THE GOODS ARE COMPLETE AND IN THE UNUSED AS WELL AS UNDAMAGED CONDITION LOCATED. IT IS ONLY PERMITTED TO EXAMINE THE GOODS, AS WOULD BE CUSTOMARY IN THE STORE SHOP. 
     
    2.2 THE VOLUNTARY EXCHANGE OPTION DOES NOT APPLY TO ITEMS THAT HAVE BEEN MANUFACTURED INDIVIDUALLY OR ACCORDING TO YOUR CUSTOMER SPECIFICATIONS.

    2.3 IN ADDITION, YOU ARE ENTITLED TO THE RIGHT OF WITHDRAWAL AS DESCRIBED IN SECTION 3.

    3. LEGAL NOTICE OF CANCELLATION

    3.1 RIGHT OF REVOCATION
    YOU HAVE THE RIGHT TO REVOKE THIS CONTRACT WITHIN A PERIOD OF FOURTEEN DAYS WITHOUT GIVING REASONS. 
    THE PERIOD OF REVOCATION SHALL BE FOURTEEN DAYS FROM THE DATE ON WHICH YOU OR A THIRD PARTY YOU DESIGNATE WHO IS NOT A CARRIER WHO HAS OR HAS POSSESSED THE GOODS.

    YOU CAN EXERCISE YOUR REVOCATION BY INFORMING US ABOUT YOUR DECISION TO REVOKE THIS AGREEMENT BY MEANS OF A CLEAR STATEMENT (EG A LETTER, FAX OR E-MAIL SENT BY MAIL) OR - IF THE GOODS ARE HANDED OVER TO YOU BEFORE THE EXPIRY OF THE TIME-LIMIT RETURN GOODS.

    IN THE EVENT THAT YOU WISH TO INFORM US BY MEANS OF A CLEAR STATEMENT OF YOUR DECISION TO REVOKE THIS AGREEMENT, YOU CAN USE THE ATTACHEDSAMPLE REVOCATION FORM, BUT NOT REQUIRED.

    THE REVOCATION DECLARATION OR THE RETURN OF THE GOODS MUST BE

    ADDRESSED TO: WIGGLESTEPS ATEL TEKSTIL GMBH
    ROBERT-BOSCH-STRASSE 6
    72631 AICHTAL-AICH
    GERMANY

    PHONE: +49 (0) 711 / 997606-481
    FAX: +49 (0) 711 / 997606- 19
    E-MAIL: INFO@WIGGLESTEPS.DE

    IN ORDER TO KEEP THE REVOCATION PERIOD, IT IS SUFFICIENT THAT YOU SEND THE NOTIFICATION OF THE EXERCISE OF THE RIGHT OF REVOCATION OR THE GOODS.

    3.2 REVOCATION SEQUENCE +49 (0) 711 / 997606-19 E-MAIL: INFO@WIGGLESTEPS.DE IN ORDER TO KEEP THE REVOCATION PERIOD, IT IS SUFFICIENT THAT YOU SEND THE NOTIFICATION OF THE EXERCISE OF THE RIGHT OF REVOCATION OR THE GOODS. 3.2 REVOCATION SEQUENCE +49 (0) 711 / 997606-19 E-MAIL: INFO@WIGGLESTEPS.DE IN ORDER TO KEEP THE REVOCATION PERIOD, IT IS SUFFICIENT THAT YOU SEND THE NOTIFICATION OF THE EXERCISE OF THE RIGHT OF REVOCATION OR THE GOODS. 3.2 REVOCATION SEQUENCE
    IF YOU REVOKE THIS AGREEMENT, WE WILL PAY YOU ALL THE PAYMENTS WE HAVE RECEIVED FROM YOU, INCLUDING THE COST OF DELIVERY (EXCEPT FOR THE COST OF CHOOSING A DIFFERENT TYPE OF DELIVERY THAN THE MOST FAVORABLE STANDARD DELIVERY OFFERED BY US) ), AS SOON AS POSSIBLE AND AT THE LATEST FOURTEEN DAYS FROM THE DATE ON WHICH THE NOTICE OF YOUR REVOCATION OF THIS CONTRACT OR THE ITEM HAS BEEN RECEIVED BY US. FOR SUCH REPAYMENT, WE WILL USE THE SAME MEANS OF PAYMENT THAT YOU HAVE USED IN THE ORIGINAL TRANSACTION, UNLESS YOU HAVE EXPRESSLY AGREED OTHERWISE; IN NO CASE WILL YOU BE CHARGED FOR THESE REPAYMENT FEES.

    WE CAN REFUSE REPAYMENT, UNTIL WE HAVE RECOVERED THE GOODS OR UNTIL YOU HAVE PROVED THAT YOU HAVE RETURNED THE GOODS, WHICHEVER IS EARLIER.

    YOU MUST RETURN THE GOODS TO US IMMEDIATELY OR IN ANY CASE NO LATER THAN FOURTEEN DAYS FROM THE DATE ON WHICH YOU INFORM US OF THE REVOCATION OF THIS CONTRACT. THE DEADLINE IS RESPECTED IF YOU SEND THE GOODS BEFORE THE END OF THE DEADLINE OF 14 DAYS. WE BEAR THE COST OF RETURNING THE GOODS.

    THEY MUST PAY FOR A POSSIBLE LOSS OF VALUE OF THE GOODS ONLY IF THIS LOSS OF VALUE IS ATTRIBUTABLE TO AN EXAMINATION OF THE NATURE, CHARACTERISTICS AND MODE OF OPERATION OF THE GOODS NOT NECESSARY HANDLING THEM. 

    THE EUROPEAN COMMISSION PROVIDES A PLATFORM FOR ONLINE DISPUTE SETTLEMENT (OS). THE PLATFORM CAN BE FOUND ATHTTP://EC.EUROPA.EU/CONSUMERS/ODR/

    NOTICE PURSUANT TO §36 OF THE CONSUMER INSOLVENCY ACT (VBSG)
    THE VENDOR / CONTRACTOR WILL NOT PARTICIPATE IN A DISPUTE SETTLEMENT PROCEDURE IN THE CONTEXT OF THE VSBG AND IS NOT OBLIGED TO DO SO ,

    3.3 NOTICE ON EXCEPTIONS
    THE RIGHT OF REVOCATION DOES NOT APPLY TO CONTRACTS FOR THE DELIVERY OF GOODS WHICH ARE NOT PREFABRICATED AND WHOSE MANUFACTURE IS AN INDIVIDUAL SELECTION OR PROVISION BY THE CONSUMER OR WHICH ARE CLEARLY TAILORED TO THE PERSONAL NEEDS OF THE CONSUMER. EU / CONSUMERS / ODR / NOTICE PURSUANT TO §36 OF THE CONSUMER INSOLVENCY ACT (VBSG) THE VENDOR / CONTRACTOR WILL NOT PARTICIPATE IN A DISPUTE SETTLEMENT PROCEDURE BEFORE A CONSUMER SACKING AGENCY WITHIN THE MEANING OF THE VSBG AND IS NOT OBLIGED TO DO SO. 3.3 NOTICE ON EXCEPTIONS THE RIGHT OF REVOCATION DOES NOT APPLY TO CONTRACTS FOR THE DELIVERY OF GOODS WHICH ARE NOT PREFABRICATED AND WHOSE MANUFACTURE IS AN INDIVIDUAL SELECTION OR PROVISION BY THE CONSUMER OR WHICH ARE CLEARLY TAILORED TO THE PERSONAL NEEDS OF THE CONSUMER. EU / CONSUMERS / ODR / NOTICE PURSUANT TO §36 OF THE CONSUMER INSOLVENCY ACT (VBSG)  THE VENDOR / CONTRACTOR WILL NOT PARTICIPATE IN A DISPUTE SETTLEMENT PROCEDURE BEFORE A CONSUMER SACKING AGENCY WITHIN THE MEANING OF THE VSBG AND IS NOT OBLIGED TO DO SO. 3.3 NOTICE ON EXCEPTIONS THE RIGHT OF REVOCATION DOES NOT APPLY TO CONTRACTS FOR THE DELIVERY OF GOODS WHICH ARE NOT PREFABRICATED AND WHOSE MANUFACTURE IS AN INDIVIDUAL SELECTION OR PROVISION BY THE CONSUMER OR WHICH ARE CLEARLY TAILORED TO THE PERSONAL NEEDS OF THE CONSUMER.

    4. PRICES, PAYMENT, DUE DATE

    4.1. THE LISTED PRICES INCLUDE VAT (CURRENTLY 19%) AND ARE SHOWN IN EURO. WITH THE EXCEPTION OF PARAGRAPHS 5.2. AND 5.3. NO FURTHER PRICE COMPONENTS WILL BE CHARGED FOR DELIVERIES IN GERMANY. FOR DELIVERIES OUTSIDE GERMANY CUSTOMS DUTIES, CUSTOMS FEES AND IMPORT TURNOVER TAXES MAY BE DUE. THE CUSTOMER SHALL BEAR THESE COSTS. THE CUSTOMER SHALL INDEMNIFY THE SELLER FROM ANY CLAIM IN RESPECT OF SUCH COSTS. THE CUSTOMER IS RESPONSIBLE FOR THE CORRECT CUSTOMS CLEARANCE OF THE GOODS AND THE RESULTING COSTS.

    4.2. THE INDICATED PRICES DO NOT INCLUDE SHIPPING AND PACKAGING COSTS. DETAILS ON THE SHIPPING AND PACKAGING COSTS ARE GIVEN IN THE CONTEXT OF THE ACTUAL GOODS PRESENTATION DURING THE ORDER PROCESS OR UNDER " SHIPPING AND PAYMENT TERMS ". THESE COSTS SHALL BE CHARGED TO THE CUSTOMER IN ADDITION TO THE EXTENT THAT NO OTHER AGREEMENT HAS BEEN MADE OR NOTHING ELSE RESULTS FROM THE RELEVANT LEGAL PROVISIONS.

    4.3.   THE SELLER ONLY RECOGNIZES THE METHODS OF PAYMENT DISPLAYED IN THE CONTEXT OF THE SPECIFIC PRESENTATION OF THE GOODS. THESE INCLUDE:

    • PREPAYMENT (BANK TRANSFER)
    • CREDIT CARD
    • PAYPAL
    • CASH ON DELIVERY (ONLY WITH DHL)

    WHEN PAYING BY CREDIT CARD, THE ACCOUNT IS DEBITED BY THE CREDIT INSTITUTION HYPOVEREINSBANK CHEMNITZ WHEN THE GOODS LEAVE OUR WAREHOUSE.

    DEPENDING ON THE PAYING METHOD ADDITIONAL COSTS MAY VARY. THESE COSTS ARE STATED IN THE CONTEXT OF THE ACTUAL PRESENTATION DURING THE ORDER PROCESS OR UNDER " SHIPPING AND PAYMENT TERMS ".

    4.4. THE PAYMENT OF THE PURCHASE PRICE IS DUE UPON CONCLUSION OF THE CONTRACT. THESE COSTS ARE STATED IN THE CONTEXT OF THE ACTUAL PRESENTATION DURING THE ORDER PROCESS OR UNDER " SHIPPING AND PAYMENT TERMS ". 4.4. THE PAYMENT OF THE PURCHASE PRICE IS DUE UPON CONCLUSION OF THE CONTRACT. THESE COSTS ARE STATED IN THE CONTEXT OF THE ACTUAL PRESENTATION DURING THE ORDER PROCESS OR UNDER " SHIPPING AND PAYMENT TERMS ". 4.4. THE PAYMENT OF THE PURCHASE PRICE IS DUE UPON CONCLUSION OF THE CONTRACT.

    5. DELIVERY AND TRANSFER OF RISKS

    5.1. WE DELIVER THE ORDERS WITH DHL. PLEASE NOTE THAT FOR DELIVERIES TO PACKING STATIONS, AN AUTOMATIC PARCEL, WITH A COMPARTMENT ADDRESSED TO YOU, MUST BE AVAILABLE. PLEASE INDICATE THE PACKING NUMBER AND THE CORRESPONDING ITEM NUMBER AT THE DELIVERY ADDRESS. 

    FOR DELIVERIES TO PACKING STATIONS WITH THE GERMAN POST OFFICE, PAYMENT IS ONLY POSSIBLE IN ADVANCE, PAYPAL OR CREDIT CARD.

    5.2. DELIVERY IS ONLY MADE IN THE COUNTRIES INDICATED UNDER "SHIPPING AND PAYMENT TERMS" AT THE RESPECTIVELY INDICATED SHIPPING AND PACKAGING COSTS (SEE SECTION 4.2.). DETAILS ON SHIPPING AND DELIVERY TIMES ARE GIVEN IN THE CONTEXT OF THE ACTUAL PRODUCT PRESENTATION DURING THE ORDER PROCESS OR UNDER "SHIPPING AND PAYMENT TERMS".

    5.3. IF NO SELF-COLLECTION IS CARRIED OUT, THE PURCHASED GOODS OR SERVICES ARE CAREFULLY PACKED BY THE SELLER AND SENT TO THE CUSTOMER. THE DELIVERY IS EXCLUSIVELY TO THE DELIVERY ADDRESS PROVIDED IN THE ONLINE SHOP.

    5.4. THE DELIVERY TAKES PLACE WITHIN THE EXPRESSLY AGREED DELIVERY TIME OR WITHIN THE SCOPE OF THE CONCRETE PRESENTATION OF THE GOODS.

    5.5. THE RISK OF ACCIDENTAL LOSS OR ACCIDENTAL DETERIORATION OF PURCHASED AND DELIVERED GOODS IS ALWAYS PASSED ON TO CUSTOMERS WHO ARE CONSUMERS. THE SELLER THUS CARRIES THE RISK OF DELIVERY AND DISPATCH. IN THE CASE OF CUSTOMERS WHO ARE ENTREPRENEURS, THE RISK OF ACCIDENTAL LOSS OR ACCIDENTAL DETERIORATION OF THE GOODS BOUGHT AND DELIVERED WILL BE TRANSFERRED TO THE CUSTOMER UPON SELF-COLLECTION. IN THE CASE OF DELIVERY, THE RISK PASSES TO THE CUSTOMER (ENTREPRENEUR) AS SOON AS THE SELLER HAS INFORMED THE FREIGHT FORWARDER, THE FREIGHT CARRIER OR THE PERSON OR INSTITUTION OTHERWISE DESTINED TO CARRY OUT THE DISPATCH, SO THAT THE DELIVERY AND DISPATCH IS AT THE RISK OF THE ENTREPRENEUR.
    THE TRANSFER IS THE SAME IF THE CUSTOMER (CONSUMER OR ENTREPRENEUR) IS IN DEFAULT OF ACCEPTANCE.

    6. PROPRIETARY RESERVATION

    THE GOODS REMAIN OUR PROPERTY UNTIL FULL PAYMENT.

    7. WARRANTY

    UNLESS EXPRESSLY AGREED OTHERWISE, THE STATUTORY WARRANTY PROVISIONS APPLY.

    8. COPYRIGHT AND TRADEMARKS

    THE ENTIRE CONTENTS OF THE WEBSITE, INCLUDING TEXTS, GRAPHICS, PHOTOGRAPHS, IMAGES, MOVING PICTURES, SOUNDS, ILLUSTRATIONS AND SOFTWARE, ARE OUR PROPERTY OR THAT OF OUR RELATED COMPANIES, LICENSEES AND / OR CONTENT PROVIDERS. THESE CONTENTS ARE PROTECTED BY COPYRIGHTS AND OTHER RIGHTS. YOUR USE IS ONLY PERMITTED WITH OUR EXPRESS CONSENT. ALL TRADEMARKS USED ON THE WEBSITE ARE - UNLESS OTHERWISE STATED - OUR TRADEMARK.THESE MAY NOT BE USED WITHOUT OUR PRIOR WRITTEN PERMISSION.

    9. APPLICABLE LAW

    THE CONTRACTUAL RELATIONSHIP WITH YOU SHALL BE GOVERNED BY THE LAW OF THE FEDERAL REPUBLIC OF GERMANY. THE APPLICATION OF THE UN PURCHASE LAW IS EXCLUDED.
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